When I tried to reinstall it, it went back to the unknown state, so it just alternates like that. The 'best' thing I got was seeing the yellow exclamation mark in device management for the fingerprint device. I can also go on with the installer as I have the 'ignore' option, but that doesn't solve too much. The only folder related to Dell that I can find in Program Files is "DellTPad". It might also be related to the fact that the error shown in the article is different from the one I'm reporting. Problems can arise when your hardware device is too old or not supported any longer.Well, I checked your link, but I can't seem to be able to find the "Dell" directory under Program Files (or Program Files (x86), which should be of no interest for drivers, anyway, because this is a 64-bit OS), therefore I can't find the log file. This will help if you installed an incorrect or mismatched driver. Try to set a system restore point before installing a device driver. It is highly recommended to always use the most recent driver version available. Moreover, don't forget to regularly check with our website so that you don't miss any updates. That being said, if you intend to apply this release, make sure the package is compatible with your system's OS and Bluetooth chip, hit the download button, and enable this technology on your device. When it comes to applying the driver, the method is obvious and the steps quite easy: simply extract the compressed package (if necessary), run the setup, and follow the given instructions for a complete installation. However, this wireless technology is recommended to be used for transferring data between compatible devices within short ranges.Ī newer version can include support for later technology standards or add compatibility with other Bluetooth chipsets however, bear in mind that updating the driver might not improve your system at all. Installing the system's Bluetooth driver will allow it to connect with various devices such as mobile phones, tablets, headsets, gaming controllers, and more.
Close the wizard and perform a system reboot to allow changes to take effect. Read EULA (End User License Agreement) and agree to proceed with the installation process. Allow Windows to run the file (if necessary).
Locate and double-click on the newly-downloaded file.
Save the downloadable package on an accessible location (such as your desktop). Make sure that all system requirements are met. To install this package please do the following: Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified. If it has been installed, updating (overwrite-installing) may fix problems, add new functions, or expand existing ones. This package contains the files needed for installing the Bluetooth driver.
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